Shipping & Processing

Please note that COVID-19 has caused delays in our operations.  Allow 1-3 weeks for delivery to be provided.  See below for normal operation information:

Shipping & Processing Times:

US Customers: 

Shipping Method  Fedex / USPS
Creation & Framing  3-5 Business Days
Shipping Time Frame 3-5 Business Days
Total 6-10 Business Days


There is a maximum time frame of 10 business days for our canvases. Once your canvas is ready, you will receive a tracking number by email and keep you updated on your canvas shipping  progress. 

If you are ordering a 1 panel canvas, processing will be slightly shorter. From creation to delivery should take 5-9 business days.

International Customers: 

Shipping Method  Fedex
Creation & Framing  3-5 Business Days
Shipping Time Frame 7-10 Business Days
Total 10-15 Business Days
 

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and submit the order for shipment.

Please note that all pieces take 3–9 business days to create and assemble before shipping. Once your canvas is ready, we will send you the tracking number by email and keep you posted on the package shipment progress.

 

Order Shipment:

If your order is stock and we process the charges to your credit card it will ship within five business days from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out.  If you do not receive tracking information from us within six business days of your order feel free to follow up with us at contct@WallCanvasMall.com